FAQ

1. How long does shipping take?

  • Processing: 3-7 business days for in-stock items.

  • Shipping: Items via freight carrier: 7-20 business days. You'll receive tracking and the carrier will contact you to schedule delivery.

2. What are shipping costs?
Calculated at checkout based on item size/weight and destination. All items have separate freight charges shown at checkout. Free shipping on qualifying orders.

3. Do you ship outside the contiguous US?
Currently, we only ship to the contiguous 48 states.

4. Do items require assembly?

  • Outdoor Lounge Chairs: Yes, most require assembly (attaching legs, backrest, or hardware). Instructions included.

  • Sunshades/Umbrellas: Yes, require assembly (attaching pole, base, canopy). Some may require filling base with sand/water.

  • Outdoor Small Tables: Yes, require assembly (attaching legs or hardware).

5. What types of outdoor lounge chairs do you offer?



Type Material Best For Features
Reclining Lounge Chairs Textilene, aluminum frame Poolside, patio Adjustable back positions
Chaise Lounges Wicker, aluminum Relaxation, sunbathing Padded cushions, wheels
Adirondack Chairs HDPE, wood Porch, garden Ergonomic, weather-resistant
Zero Gravity Chairs Textilene, steel Reclining, outdoor Locking system, portable

6. What types of sunshades do you offer?



Type Material Best For Features
Patio Umbrellas Polyester, acrylic Tables, seating areas Crank lift, tilt function
Cantilever Umbrellas Olefin, polyester Flexible shade coverage 360° rotation, offset base
Beach Umbrellas Polyester, aluminum Beach, portable Lightweight, carry bag
Sun Shade Sails HDPE fabric Patios, decks UV protection, various sizes

7. What types of outdoor small tables do you offer?



Type Material Best For Features
Side Tables Aluminum, teak, wicker Next to chairs Small footprint, various finishes
Bistro Tables Metal, glass Small spaces Folding options available
End Tables Wood, composite Outdoor seating Storage shelf, weather-resistant

8. What materials are used?

  • Frames: Powder-coated aluminum (rust-proof), steel, wrought iron, teak, HDPE (high-density polyethylene).

  • Fabrics/Cushions: Olefin, polyester, acrylic – UV-resistant, quick-dry foam.

  • Umbrella Canopies: Polyester, acrylic, olefin – UV protection (UPF 50+).

9. How do I care for my outdoor furniture?

  • Aluminum: Wipe with mild soap and water; rinse. Rust-proof.

  • Wicker (Resin): Clean with soft brush and soapy water; rinse.

  • Teak: Clean with teak cleaner; oil annually if desired.

  • Cushions: Spot clean with mild soap; store indoors when not in use.

  • Umbrellas: Close when not in use; store during winter.

10. What is the weight capacity?

  • Lounge Chairs: Typically 250-400 lbs. Check product specs.

  • Tables: Varies by model; top surface weight limits specified.

11. How do I secure my umbrella?

  • Base: Fill with sand or water (provided). Ensure base weight meets umbrella size requirements.

  • Table mount: Some umbrellas mount through table center.

  • Ground mount: Permanent installation available for some models.

12. What if my furniture arrives damaged?
Critical: Inspect immediately upon delivery. For freight deliveries, note any visible damage on the delivery receipt before signing. Contact us within 48 hours with photos. Do not discard packaging.

13. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and financing options (Affirm/Klarna) for larger purchases.